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08000285085

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Comments: 445
Please check information, users rating and reports about phone number 08000285085. Phone 08000285085 has a negative user rating. The number may be unsafe. This number has 441 user reports. Phone number has been searched 1082 times. All reports are written by real visitors of this website.
Phone number formats: 08000285085, 0800 028 5085, +448000285085, +44 800 028 5085, tel:+44-800-028-5085
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Reports 08000285085

2019-09-19
Has phoned my mobile 3 times in as many days - definitely a scam
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2019-08-13
Scam scam dangerous
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2019-07-29
I just recieved a call from this number they are scammers who intercept BT lines and then ring you. I rang BT yesterday and so this is how they got my tel number. This criminal gang fronted by indian sounding front men wanting your details and infomation. Dont call them back. They are well known scammer scum and operate out of north london.
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2019-07-29
Called our landline today, in response to calls from 08003357020 on 24th July. I'd complained about several things and this was supposed to attempt to correct them. Whether these are genuine BT numbers or not, it looks pretty obvious there is some scam around them. BT must know this is going on.
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2019-07-28
I contacted BT re. My broadband with their chat line. 5 mins. Later this number rang my mobile. Think this is a scam.
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2019-07-27
I've just been reviewing my BT account & services, couldn't navigate around their convoluted web pages so went on the chat option, didn't get it resolved as taking too long.... Not best grammar / spelling, not sure if even UK based at 7pm on a Saturday night & I gave them a middle score & a poor score for BT in the feedback. Within minutes an Indian sounding male was on berating me for putting the comments, not good English speaking & babbled on about something unrelated as far as I could here. I think I will take it up further with BT via a good old fashioned letter of complaint.
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08000285085 Its from B.T. not an urgent call its a recorded message from B.T to say if we need to contact you we will call you again. So its not a debt agency.
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BT engineer calling to check on an open broadband issue we had. Following up to see if everything was sorted
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Didn't answer this call on my mobile but they rang the office - BT engineer booking a visit to install our Superfast fibre connection
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This number has been calling me on my mobile EE 4-5 times a day for the last 3 weeks with out fail ! refuse to take me of the call list, They said its a auto dial machine but it just happens to phone me non stop !! and they refuse to tell me why they are calling i don't even have BT phone line or broadband or O2 contract and have not for the last 6 years ! ! !
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It is a genuine BT number. I had reported a infinity fibre broadband problem to them ( as usual ) and this is the usual number that they call back on. I have experienced this many times and can say for certain that it is genuine.
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I've been called by this number about twice a day. I usually ignore it but decided to pick up this time. The Indian lady said she was from BT and there was a query with my direct debit. She asked me to confirm my address which I refused to do and asked her to be more specific about why she was calling. She said she couldn't tell me without me confirming my details. I still refused so she said to call BT on 150. So I did. And they said they have nothing on my record that BT are trying to get hold of me and my direct debit is fine. I can only assume this is a scam.
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Called me 4 times this morning They hung up 3 times when we picked up and on the 4th a recorded message saying they are BT and must speak to account holder SO why contact me with a recorded message
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This was from Bt, I gad ordered infinity and it was to confirm i had received the new modem and that an engineer will be calling on the arranged date
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Rang my mobile phone at 11:45 at night not happy!!
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This number rang 4-times within an hour. No message left. Appears to be bunch of idiot scammers. If B.T. should be ashamed of themselves. Have transferred all services to Plusnet from B.T. recently.That may the cause of calls from these morons.
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Woman calls me from this number and the asks me for my BT account number. As this is something I didn't have to hand straight away I asked her to give me one minute to look for it on and old bill. By the time I got back (30 secs later) she had hang up. What a stupid question to ask at 8pm at night, why not my date of birth my bank account number or my password? It's a well known fact that BT offers the worst customer service and have even won wooden spoon awards for it. Now I know why!
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Received a call from this number confirming an engineer visit appointment from BT. The information they had confirms that this must be BT and it isn't a scam of any kind. It was just a reminder call and nothing else was asked of me.
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Had a few calls from this number in the last few days, they leave voicemails claiming to be from BT. However, I am not calling back or answering this as I have no BT phonelines/products so I don't really think it can be BT!
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BT faults...
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Call all hours and due to bt charging fir caller display never know who it is so don't answer. But 1471 gave me this number
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BT customer service
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2 calls from this number pm 28 Dec. I did not answer as unknown to me. They did not leave message on ansafone
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BT Faults
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4 calls from this number within 10 minutes - I haven't answered but wondered if it was a marketing call?
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BT helpline
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Just got a call from a patronising tosser from this number. Claimed to be BT but suspect not, if it were then BT should be ashamed, and also I'll migrate all my remaining BT lines elsewhere.
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BT call centre
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It's BT and you can call them back but that won't help much because then you'll just receive an automated response that tey tried to call you and they'll call again later. with a cellphone there will be a charge and that's it. It is kind of annoying to not be able to call them back.
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BT engineer
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Fake BT trying to scam over cancelled direct debit
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Genuine BT engineers
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Weird fake by caller
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Genuine BT call centre number
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BT OPENREACH
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BT help desk
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BT Support Centre
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bt call back
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BT ball back
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no one spoke
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BT Service Positive Call
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bt complaints
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unknown
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BT CUSTOMER SERVICES
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reasonable
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bt support
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BT help line
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customer help
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BT help callback necessary!
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This is legitimate call from BT call centre - Fault line, customer support department, also helpline callback + repair, and sometimes new offers + BT shop to perform security checks for an order.
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BT support calling back
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BT customer call back helpline DO NOT BLOCK if your trying to sort out a BT problem
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It's BT customer support. They ring to follow up after you've had a problem with something. They're helping!
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Keep phoning me claiming my direct debit has been un paid I have called bt as I know my bill has been paid told this was a scam number and no log on my account of them calling me I have blocked the number but they are still trying to call me
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Bt telecom customer services number
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Ok so checked online with BT help and I found this on an article on their website. It does claim that this number IS from billing department but there are fraudulent canners phoning their customer which they are aware about, however, to make double sire and to offer yourself price of mind, when they phone just say thy it's not convenient and you call them back, if there is a problem with your account then there will be a note on there. Hope this helps xx
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block this number
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They said it was about a problem with my direct debit and to call back “and have my PIN number ready”. I haven’t called back!
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Times & Financial Times subscribe?
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Just be aware that the number displayed can be false so that spam callers may display a genuine bt Number.
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BT accounts
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It is about BT direct debit. I cancelled my direct debit earlier in the week and was expecting contact from them. Poor quality of voicemail so can't ring back
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This number belongs to the BT (British Telecom) help desk. it is a callback number for if you need help. It is NOT a telemarketing or harassment number.
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BT calling (left a voice mail) to follow up on a legitimate business broadband fault.
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Definitely from BT, rang to update me on a fault on the line that I'd reported, didn't ask for any sensitive information.
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BT trials contact
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There is only crackling on this line, they left 2 (crackling ) messages in less thank 5 minutes today.
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British Telecom customer service call centre.
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BT engineer (from a UK technical support centre) who was returning my call regarding a line fault. I do not understand some of the other reports. It may be because the BT caller was from an Indian call centre and there was a communication breakdown but this is an official BT number unless the crooks are spoofing callerID
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bt direct debit department. well if it is i'll eat my hat! scam number to get your banking details. i have checked with bt, they told me to report it. be careful out there!
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bt customer helpline service
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Scam
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It is BT. Bur I cannot answer when there is a ring. When I ring back, a recorded voice tells me that I have not been charged for this call. BUT: This call came noe fewer that sic times in less than an hour.
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By customer services
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this does not appear to be BT. Don't give out any personal info.
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They call every day and because I don't answer they put a high pitched noise on my answer machine. Extremely, annoying and definitely a scam. I have added their number to call block but for some reason it gets through.
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It is BT. Bur I cannot answer when there is a ring. When I ring back, a recorded voice tells me that I have not been charged for this call. BUT: This call came noe fewer that sic times in less than an hour.
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data protection
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NOT A GENUINE BT NUMBER! BE CAREFUL & HANG UP!! THEY CALLED ME WITH AN INCORRECT NAME SO I BECAME SUSPICIOUS. A MALE WITH STRONG INDIAN ACCENT WHO COULD NOT PROVIDE ANY BASIC INFO ABOUT ME. HE WAS TRYING TO OBTAIN DATA FROM ME AND TALKING ABOUT DIRECT DEBIT ERRORS. CONSIDER ALL THE GREEN COMMENTS SAYING GENUINE BT NUMBER COULD BE POSTED BY THESE DODGY SCAMMERS.
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Genuine BT customer services. They sent a text 15 mins before to let me know they were going to call.
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Just don’t answer if it’s important they will write to you if you are a genuine customer of theirs
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BT supports
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Called again on landline late on Saturday afternoon. I'm inclined to think this is a genuine BT number but opinion in these comments seems about 50/50 as to whether it is or not, so until I see some convincing proof it will remain blocked.
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Missed several calls from this number within an hour. When I finally answered nobody spoke! Suspect this is some sort of scam.
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BT Billing /customer services
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Called 4 times recently, last at 1300 today on wife's mobile but rang off as soon as anwered. Do BT work on Saturdays? Anyway,since it's unclear from these comments as to whether or not it's genuine,will not be calling back!
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They called claiming to be from BT, however I haven't been with BT for over 5 years now. They claimed to be from the billing department and say I owe them money. I explained the reasons I had left previously and asked them to valid that they were in fact BT. At this point the Indian sounding fella hung up. I checked the number here and seen comments confirming that it was a genuine BT call. So I called BT and they explained they were getting a lot of calls of this nature. They explained that their system leaves a 'foot print' each time a BT adviser accesses an account, however there was no evidence that anyone had accessed my old BT accounts. The person that called me was asking for my card details.
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BT call centre for landlines issues
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Called throughout the day and at 8.55pm on a Friday. No one on other end.
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Had several calls from this number and was suspicious due to way they were talking, they claim to be from BT and try to get account details to 'confirm' identity - as i was unsure i hung up and later contacted BT who confirmed this was a scam attempt and that they HAD NOT been trying to contact me
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It is bt and it’s about accounts I’ve had 10 calls in 3 days and every time I’ve threatened ofcom as they won’t stop harassing me even when customer services have told them to stop
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BT calling regarding work done or ongoing
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this just called my land line and its 8.40pm . sorry way too late to have a conversation with BT. yes i do owe money on my bill, but ring at sensible hour
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Genuine BT customer service. They rang my landline after a call re mobile problem.
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BT Credit call Centre
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Everyone is saying this number is from BT. IT IS!! I had this number call today asking for info to pass the data protection but I always refuse to give info because the data protection act fails if someone rings me as I cant verify where the call has come from. Anyway, I rang BT myself and they had been trying to contact me. This number is not a threat and truly is BT so stop panicking people!!
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Indian sounding female. Wanted to speak with my wife or other person 'authorised' to speak about our BT account. Said that she was from a 'collections department'. Pointed out that we're not with BT anymore and that when we cancelled BT they actually sent ME money as I'd overpaid them. Hiopefully they'll bugger off and not bother us again. Given that they purport to be from a 'collections department', classified 'dangerous'.
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It's a spam caller . It's NOT BT .they rang me up saying I haven't paid my bill but it my bill goes out on direct debit and they kept say there's no direct debit on the account . So I rang BT up and say said it's a spam caller. So watch out . ?
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useless, horrible people.
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indian lady wanting to discuss our bt direct setup and bill its a scam as called us 3 times today as soon as i said id report to police she said would not call anymore and put phone down when have you heard bt do that ,oh and said were bt
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After cancelling a fraudulent direct debit with my bank this company contacted me pretending to be BT. I phoned BT direct and they informed me that I had no outstanding payment due. An Indian woman with bad English every time.
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Genuine BT customer support. I had logged a fault on the line and they were responding
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Bt courtesy call
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I have been in a panic all morning after 08000285085 called me regarding a fix to my BT cloud, this was after live chatting to them. I listened to some of the comments here and convinced myself that I had been scammed. I let them remotely access my laptop and they fixed my cloud issue. But when I checked the number on line it came up with all the warnings that it was a scam. I've spent hours changing passwords to protect my bank etc and it was all a waste of time. THIS NUMBER IS NOT A SCAM, IT'S A BT NUMBER AND CONNECTS YOU WITH A BT TECHNICAL PERSON.
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Called, then hung up and left a message on my voicemail, sounded as if they were travelling on the back of a motorbike doing 120mph. No speaking. When will these companies realize that the majority of us need to speak to people who can 1 Speak our English 2. Understand how important it is to have correct telephone manners and procedure Personally I feel the bigger the company the worse they are. My bills are under review by the Ombudsman and have been for several months, I pay bills that are correct and dont if they are not. Despite being assured that whilst the account is under review there would be no restrictive action taken, my Broadband has been deactivated 5 times, phones restricted 4 times. No wonder they cannot get the bills right if they cannot find a suitable workforce.
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BT finally getting back to me
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Scottish lady. Said she was from BT and asked how our broadband had been working. Funnily enough it had been dropping in and out and she said she could see that and would I like to do some test with her. I was too busy to do this and she said she would call back. Seemed genuine enough but who can tell?!?!?!
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Genuine BT customer service callback.
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BT. My bill was overdue.
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BT Business installation team
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This number has called my home phone a few times & not left a message. I am not with BT so they shouldn't be calling me - if it really is BT calling!
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BT Account Technical Support
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Called my mobile and said that they were BT. HOWEVER, BT have never been given my mobile number. Whenever they call it’s on my landline. But dogs started barking and the foreign woman hung up! So never found out what scam they were attempting to pull.
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don't have bt
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When I spoke to a helpful lady at BT she said no one from BT had callwd and when she tried the number it said not known.
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Genuine BT callback
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Caller claimed to be from BT, trying to chase outstanding bill for a number at the other end of the country. SCAM. Please avoid.
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bt telecom
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Lady (Indian) called and said she was from BT calling about my direct debit. She asked me to confirm my address, I asked again who she was and again told BT. She again told me to confirm my address before she would discuss anything with me, I told her she had called therefore I didn’t have to confirm anything, she said fine call BT yourself and hung up.
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Beware! 08000285085 is a valid BT number BUT it is being spoofed. I'm getting calls daily, if there is anyone there they have near-unintelligible Indian accents and don't have information that BT have about my account. I'd recommend that you treat it as a potentially dangerous scam unless you can find good reason to believe them. (Such as - you really haven't been paying your BT bills for example...)
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Some Indian guy (claimed to be BT) wanted me to handover my debit card number otherwise he would visit me and take my car - WTF?!?
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Genuine BT call back
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Had several calls on my home landline, say they are BT calling about outstanding invoices for a local business I know of but have no involvement with. Everytime I have explained this is a private residence and nothing to do with the business in question please remove my number as I've no idea how they have it. Despite this they still continue to call me and today had 2 calls within 10 minutes. Then they ask me if I have a phone number for the business. Surely if they are billing them for a landline they have the phone number!!!
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This number is call back number from BT telephone technicians that do follow up calls to make sure everything is fine with your line to or Internet after the problem has hopefully been rectified. If you acknowledge the call they will text your mobile with a message so that if you have any further problems you only have to message them and they will contact you.
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Genuine BT call center
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Scam don't answer. Now blocked
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Recieved a call from this number today (11 Sept 2015). The caller was from BT and was prgressing my BT order as promised. The call was expected.
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Claim to be BT they actually scam your bank account via direct debit taking £5 each calendar month. hoping you will not notice. Believed they got details from past X employees of BT. Call Centre is in India Beware check your bank statement, Do not confirm any details including postcodes, name or be fooled into any of their devious chat.
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Just had a call from this number. It was calling as I cut off a live chat by accident. Thought this was excellent customer service. Those marking this as dangerous please make sure in future you know what you are talking about before you do any more damage to any other genuine companies - it is not helpful at all to this type of forum
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Caller stated he was from bt. This number is not within their website. Wanted to verify details of subscriber so as to report and rectify a fault. I told caller IF he was a bt employee to get on with the job ! Caller male with Asian accent
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Don't ring long enough for pick-up, and we don't do call back. So far at least twice a day for a week.
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Philippino / Indian lady called asking about Direct Debit and asked to verify my account. When i said, I don't have an account she replied "What's an account?" Been called twice today, both times not given ANY details. Be very warned. Aggressive lady, threatened she will call again.
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THE NUMBER 0800 028 50 85 CALLED ME TODAY SAYING MY BT DIRECT DEBIT FAILED SO THEY WANT ME TO PAY BY CREDIT OVER THE PHONE!!!! DONT TRUST THEM AND IT'S NOT BT AT ALL WHEN YOU CALL BACK THE NUMBER IS BT AUTOMATED VOICEMAIL,I CALLED BT AND THE'VE CHECKED THE NUMBER AND IT'S NOT A BT NUMBER,BE VERY CAREFULL
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This number is BT Customer Service.
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BT
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this is defo o2 customer services had a fault on my phone they've called a few times on this number. Not fraudulent and trustworthy
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ghostbusters
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Indian woman called with my name asking for me to validate my account with BT. Asked for my first name and address. Hung up
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ignore the silly comments on here. it's just bt
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I received a call from this number today "claiming" to be from BT about the telephone line and our BT modem...... if this call is as genuine as some people have reported on this website then I fail to see why they'd call me as we have not had a BT line or any equipment or services from them in over 20years!! That and the fact that when we moved house we took our telephone number which we have had for over 10yrs (non BT line)..... THIS IS A DEFINITE SCAM/FRAUDULENT number and someone is obviously selling or dialling random numbers to con you out of your hard earned money. I have reported this number to my telecommunications provider.
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Indian woman called my mobile advising me she was from BT asked me to reset my DD . As i dont have a BT acct i knew inmediately this was a scammer. Said she would transfer me to billing dept which did bot happen then call ended. THIS IS A SCAM NUMBER.
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Asian male apparently calling to chase BT bill and asked for card payment. I told him I would pay in my own good time and cut him off.
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It is entirely legitimate, it is a BT corporate number However, caller ID can be made to show any number it is set to show, so I guess it could be spoofed ;P
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08000 285085 was BT Customer Service following up to see if my earlier query had been satisfactorily dealt with. Not a scam.
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2 messages left , asian accents from alledged BT direct debit department advising me to call them with my account details. Not had BT for 6mths and the account is clear, in fact they refunded me money...scam
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This is a genuine BT number. They called me today (23/01/2018) but I was dubious about answering the call as there are so many scam, spam callers and the like. I then "Googled" the number which brought me here. I then dialled the number from my landline prefixing it with 141 to withhold my number. The call was answered with a recorded message confirming that BT had tried to call me but could not get a reply. This was then followed up with an e-mail from BT explaining the nature of their call which is linked to an ongoing issue I (and many other BT customers) are having with downloading e-mail from BT webmail (BT/Yahoo) to our computers using e-mail programs such as Microsoft Outlook. They will now call me later this week so I have added the number as a safe caller.
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Woman (possibly of Indian origin) called twice claiming to be calling from BT to follow up on report of a fault with my email service made by me earlier in the day. Given that I had not reported a fault I asked the caller to give me some of my customer details, incl. my name, to verify that she was indeed calling on behalf of BT. She steadfastly refused, presumably because she didn't have them and wasn't from BT.
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Call from this number at 4.13pm but I let it ring to go to answer phone but when that kicked in the caller did not leave a message, how odd, could be a scam by my reckoning as this afternoon when I had returned from shopping I got a call from an Indian woman claiming to be from BT wanting to verify who I was and said I had an outstanding balance of £11 on my account, in no uncertain terms I told her that until I know what the amount actually refers to I will not pay and she wanted to know when I will pay it, all she kept saying was for my account, also told her that BT keep coming up with figures out the blue when they don't actually explain the reason that led to the alleged amount they claim I owe and in the end slammed the phone down on her. I am not handing over my card details over the phone to anyone claiming to be from BT. Any payments to BT I do directly from by bank account direct into theirs as I know then the money goes into the correct account number and sort code.
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I have a complaint with BT rang me at 9.40pm
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I had an Indian chap say he was calling from BT about a complaint I had made. Which I had. He asked me to confirm my name and said is it ok to answer for the account holder as the name was different. I said I am the account holder and that he must have dialled the wrong number. 2 seconds later he rings again but no one on the other end. My complaint was sorted yesterday. When will BT stop all these bogus calls, it's getting on my nerves now. Now blocked
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Lady said I spoke to your partner this morning about an outstanding bill - I said you did not and hung up.
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claiming to be BT but wanted too much information. kept on phoning.
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This was a BT engineer (from a UK technical support centre) who was returning my call regarding a line fault. I do not understand some of the other reports. It may be because the BT caller was from an Indian call centre and there was a communication breakdown but this is an official BT number unless the crooks are spoofing callerID (even if that can be done?).
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But engineer re ongoing fault
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Called at 9pm today tried to call back said number not recognised an I tried to dial back via 1471 do not trust
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Pretending to be BT. They are not.
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Appears to be a genuine number, I received a call I was expecting, from British Telecom.
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it is bt about a billing issue i had just a follow up call
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No problem here contacted BT Sport online to cancel Subs phone call was from them confirming my request.
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BT calling me to follow up on a broadband issue I had reported. I didn't answer the call, but they left a voicemail, and then sent a text from a different number saying the problem should now be fixed. Looks legitimate to me.
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Rings but does not talk, just no way to know who it is. Blocked on my iPhone, has not called my home number as yet.
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claiming to be from BT Collections
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BT call center
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Read all your comments but it is definately a genuine BT number. If your not happy ie. Its an Indian call centre asking for card details then just hang up and ring BT on the 0800 number.
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Had a call, ignored it they left a voicemail regarding a complaint I had made? funny thing is I don't have a BT line!!
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BT calling back regarding a fault I reported.
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called my mobile number repeatedly,after reading reviews here I answered and was requested to verify my BT account details which I refused to do as BT do not have my mobile number, this is quite obviously a scam do not give these scammers your details.
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This is BT who were calling about a complaint I made (someone attempting fraud against my phone number). So it was a genuine useful call.
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BT follow up repair call
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get repeated calls from this number asking for my bank details to set up a direct debit, foreign woman i spoke to was very rude and aggressive, wish they would piss off calling, just paid my bill of £73 3 days ago fgs
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Scam now blocked
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Bt customer care arranging engineer
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This number rang my mobile on this Bank Holiday Easter Monday at 10:22hrs. I am still seething about their waking me up. Again, BT do not have this number. Again, if I am not sure about a number I won't answer, this time I didn't "recognise" it, on principle if I'm woken they can swivel. I'm not sure exactly what they're about, but I'm up to date on my bills and have made no complaint, (I could do, my broadband bill is ridiculous, sticks in my craw how much new customers pay in their deals!), nor am I awaiting a new/ different service. My deduction is it's untrustworthy, I've now saved it in my phone as "Scam" and in future I think I might answer it, especially if they wake me up, just so I can play silly bu**ers with them. They last rang me just before 4pm on 23rd Feb 2016.
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Rang me at nearly 9 at night.Not Happy
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BT fault reporting services
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Scam. Trying to get money off of me for a bt account I no longer have and owe no money on. Foreign women every time they call same person. Wanting card details address date of birth all sorts. Scam scam avoid!!!!!!
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Claimed to be bt. I hung up and called bt and no one from the company has tried to contact me since Friday. It is now monday.
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call was from BT to set up a new account.
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Caller claimed to be from BT, trying to chase outstanding bill. Asked for the password to my bt account. SCAM. Please avoid.
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These are scam callers - I am an ex BT Employee_ At present (2018)they are working on people with 'slow BT broadband speeds'. Strongly suggest block this number. Always ring BT themselves if you doubt any number, better safe than sorry.
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British Telecom
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BT following up a complaint I made about not receiving a form for BT Basic. I gave no information, they had all the details, they didn't request any information, they knew all the details of my complaint and requests, and transferred me to the correct department who sorted out my problems and offered to backdate the service. They also emailed our email address which they had on the system without me disclosing any information. It is not a scam.
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Definitely a scam call, I've had 3 today, I checked with BT and no one from BT had phoned my number. The security is now on to it. I've now blocked this number.
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bt technical support
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It was BT Shop asking to confirm some details before dispatching my order. I ignored the call thinking it was a marketing call. But they left a voicemail asking for me to call them straight back. Genuine BT *Shop* call.
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This is definitely BT. They called with reference to an appointment with the Engineer that I had arranged.
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BT support call centre
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Unsolicited calls to my tablet. I do not use my tablet for calls, therefore this number is most definitely 100% a scam.
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Just had this number call claiming to be BT and wanting too much information, refused all questions, must be a scammer, as for few positive claims, what's to stop scammers saying its a genuine but number ??????
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This is a call from a BT call centre.
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claimed to be from Bt - stated could not progress my new contract without a £150 deposit. I do not think it was BT!
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Constant calls! 3 times a day! Never answer, blocking number!
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by nuisance
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Return call from BT to my mobile while they were testing my landline
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when this number leaves a "voicemail" all there is is screeching down the line. 2 calls today in 2 minutes, this really needs to stop as is a blooming annoying. If this is BT, they should be ashamed of themselves.
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BT Retail fibre team
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Had a missed call. Answer phone message had a hissing sound for over 2 minutes before the caller hung up.
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Just placed order with BT now received a call from this number. Very credible chap who said he was calling from BT and knew alot about my new order. My instincts made me wary. Just gave basic info co name and address then when he wantect debit details bank details this didn't really sound right to me. So told him to hang on and looked the number up on this site. Having read comments said not prepared to give any further info. I will now contact BT and confirm what is going on. So anyone receiving a call from this number be cautious as to what info you give out, they have a lot of info which is correct.
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BT ENGINEERING
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I had called BT 150 to notify of an intermittent fault on my line,and was put through to an ASIAN call centre, they tested my line and called back minutes later using this number. A day later they called me using this number again to test the line and to advise of the date when it would be fixed. The call was expected. They also left a text on my mobile to advise of the same. Those who have been asked for credit card datails of course should never give this out over the phone. You've no idea whether there is a rogue employee using the same telephone line.
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I was called from 0800 0285085 today. The caller claimed he was from BT and for verification purposes wanted to know my date of birth. Having had a number of scam calls before from callers claiming to be from BT I asked the caller to tell me what my BT account number was and he said he would not provide that information over the telephone. We were then in an impasse and so I ended the call. I have had a number of such calls in the past few weeks. The genuine BT have been trying to sort out a broadband problem and have had to start and cancel a number of orders and each time they have set up a new order we have within 24 hours had a scam call from someone saying they were from BT.
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BT engineers
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Rang me 4 times today haven’t answered
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BT trials team
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Had two calls from this number in the last 10 minutes - foreign accent hardly audible asking to speak to a Mrs somebody - told them I was not this person and told them to f&^% off. The usual SCAMMERS - this is getting out of hand now as probably getting more then a dozen scam calls a week now - when are the government going to do something about this?????
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Raised a complaint and they called me back on this number after firstly advising this number was legit by text.
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I never answer the phone these days to a number I do not recognise. This number called twice yesterday and again a few minutes ago today. If they are a genuine BT number (some comments say it is a BT number) then the person calling would leave a message surely - and they have not.
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I have been receiving numerous calls a day for weeks now from 08000285085 I do not normally answer any 0800 numbers but eventually gave in and answered got some totally incomprehensible ignorant moron claiming to be from BT, I said ring back when you can speak English. this morning it has been ringing again this time they left a message which is inaudible due to all the crackling on the line. so I would say block it.If it is a genuine BT call they should be ashamed of themselves.
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First call asked for me and as I was out asked my wife if she had permission to use my credit/debit card. She reported it as a scam. Just had a second call and did not pick up. Blocked the number.
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BT
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Nasty sounding Indian voice. Should never be allowed to ring customers if it really was a BT call. Even if it was a BT number I think some dodgy business going on. The voice I am certain that I have heard before. Anyway he was rude and demanding and typical of a scam call and I am certain it was not a genuine business call
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BT legitimate call centre responding to customers query
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SCAMMERS USING BT NUMBER! Had 2 calls in 10 mins from this number, didn't answer. Called back to be told it's BT. I called BT on an official number & told them I have never had an account with them so why are they calling. The girl seemed confused & searched my mobile number & my postcode & confirmed there was no trace of me or my number on the system. She asked me for the number that called me & apologized & said they've been getting calls like this recently & was going to pass it to thier fraud team. Usual advice about not answering numbers I don't know & not giving personal information.
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BT poss related to account
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fed up of this number ringing me!
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bt engineer :-)
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Getting daily calls from this number which is identified by a 1471 check. When I answer the call, there is no one on the other end. Treat with caution
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BT Service Call Centre
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It's BT Customer Service.
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good to go
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Keep phoning me claiming my direct debit has been un paid I have called bt as I know my bill has been paid told this was a scam number and no log on my account of them calling me I have blocked the number but they are still trying to call me
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BT returning call
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Ok so checked online with BT help and I found this on an article on their website. It does claim that this number IS from billing department but there are fraudulent canners phoning their customer which they are aware about, however, to make double sire and to offer yourself price of mind, when they phone just say thy it's not convenient and you call them back, if there is a problem with your account then there will be a note on there. Hope this helps xx
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Bt complaints depth.
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They said it was about a problem with my direct debit and to call back “and have my PIN number ready”. I haven’t called back!
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bt call with info
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Just be aware that the number displayed can be false so that spam callers may display a genuine bt Number.
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Bt team
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It is about BT direct debit. I cancelled my direct debit earlier in the week and was expecting contact from them. Poor quality of voicemail so can't ring back
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BT help centre returning my call
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Definitely from BT, rang to update me on a fault on the line that I'd reported, didn't ask for any sensitive information.
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this is BT call back who actually helped me fix my broadband
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There is only crackling on this line, they left 2 (crackling ) messages in less thank 5 minutes today.
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This is for BT Support when they call you to free up your land line for line tests.
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This is BT, they use this number for survey purposes, etc.
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This number seems to be used for a general call centre of a general purpose, they profit on marketing of any goods or services. Better refuse to answer - it should be also a silent call (testing itf the number is answering). Sometimes this number gets connected with the BT debts.
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This is not BT at all, I have had phone calls to my landline mobile and received texts say my services are going to be cut off for none payment of bill. I would think not either I'm with virgin media have been for at least 12 years.
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Contacted BT who advised this was NOT their number. And that they hadn't tried to contact me. They said it sounds like a spam call trying to access my account. Number now blocked.
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IT IS BT - called me today to let me know I had not paid my bill - which was correct as I'd changed bank - all polite done and dusted - no idea why all the stupid its not BT its Spam references - its BT end of
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Genuine BT number.
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BT didn't know whether or not it was their phone number. I then spoke to their security dept. They thought it was not BY but they phoned it and it was BT! Their advice was "if you are not sure ring the number back and ask them"!! So much for BT security.
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They calling every day, at least twice a day. I answered today, but no one spoke ! If it was a genuine call, then they should talk !
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Spam BT number do not give out any details
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Genuine BT call from BT mobile helping me activate a new sim card. Can't understand all the people saying it's not BT. I rang BT back to make sure and was put through to the same person who'm I'd asked for by name.
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just had. A call from a lady with Aforeigh accent telling y86 year old mother she hadent payed her bill she’s just had a stroke so I payed the bill for her I personally what to meat the arrogant bit that rang her and I do think Bt Should Protect it’s loyal costumers more from this abuse
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Messages left by this number for 3 mornings now just lots of loud static on each one think this maybe a ploy to solicit a call back from a spoofed BT number .
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criminal scum
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This is NOT BT!!! I was called with a message saying my broadband was being terminated. I called BT right away but there was a delay and not usual BT options. They asked the usual account questions but then started asking for personal details I know BT would not ask for! I hung up and he called me back on this number!! I hung up again then waited a few minutes and called BT. I managed to get through to the real BT and they said this number is DEFINITELY a scam and that no one had tried to call. The man was very helpful and offered to put the TPS on my line which is free and also an option to send strange numbers on caller ID straight to a “dump” message blacklisting the number
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This is NOT BT!!! I was called with a message saying my broadband was being terminated. I called BT right away but there was a delay and not usual BT options. They asked the usual account questions but then started asking for personal details I know BT would not ask for! I hung up and he called me back on this number!! I hung up again then waited a few minutes and called BT. I managed to get through to the real BT and they said this number is DEFINITELY a scam and that no one had tried to call. The man was very helpful and offered to put the TPS on my line which is free and also an option to send strange numbers on caller ID straight to a “dump” message blacklisting the number
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Just called me. Asked for my first name for verification I lied but he said "ok all good"..wanted to know if I wanted to set up direct debit..spoke to bt on Mon regarding incorrect bill....just be careful
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your momma
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This is a genuine BT line. They called me concerning a fault with one of my E mail accounts that I initiated.
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Seems to be a genuine BT call
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Ask me for my name, I asked why as you’re calling me, she said because of security, I told her I would not answer her security questions as she called me.. it’s definitely a scam as I’ve not been in any contact with bt so do not need a follow up call etc!
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BT call center, helping customers with their orders
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This number called our house and then 10 minutes later my mobile, we then rang BT and they told us that no one from BT have called us.
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This is a scam. I got a call from this number wanting me to pay a bill over the phone i had already paid.
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Bt Broadband help
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IT IS BT the lady from BT Broadband complaints just called me back off this number while i was on the phone to her from a land line.
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I got a call from this number and checked on here first. I have just ended my contract with BT and moved to John Lewis for broadband. I also cancelled my direct debit as did another poster. If this number is a scammer then perhaps they are getting customer details via the account or direct debit cancellation process.I will definitely block this number. Those saying this number is safe might potentially be the scammers themselves. If you answer the call please do not give out any personal details and be highly suspicious. Better to call BT yourself from a different number.
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bt faults callback
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Spam caller, trying to fish new victim - be careful
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It is BT they were calling to follow up a Broadband problem I had
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BT callback
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Keep getting called from this number but only when I have spoken to BT and made an actual order/complaint. They claim to be BT, but the real BT have no record. Someone is definitely bent in BT and is selling phone numbers on!
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bt callback as requested
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I have just received a call on an iPhone with SIM card that has never been used. I have never put money on this card. (I do not know the phone number for this card.) When I answered the line was quiet. This strongly suggests that trawling is going on! NOT ACCEPTABLE.
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by HelpLine ok
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Definitely BT - reaction to a cut-off internet conversation on a Chat Helpline so was a good piece of customer service to follow-up by calling me, albeit the technician was unable to resolve my issue; however genuine BT caller.
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BT calling back to sort out our number<